99% of leads called in under 3 minutes — 10,000 inbound leads a month, zero dropped at the first touch.
PropTiger is one of India's largest real estate brokerages, actively marketing 200+ projects across the country. When lead volume outpaced human execution, they deployed AI to close the gap.
Results at a glance
99%
of leads called within 3 minutes of entering the CRM
+22%
increase in lead-to-site-visit conversion
-35%
reduction in cost per site visit
About PropTiger
Sector: Real Estate Brokerage
Market: India (national)
Projects: 200+ active
AI deployed: Voice + WhatsApp
PropTiger is one of India's largest real estate brokerages, helping buyers across the country discover and purchase residential properties. Operating at significant scale, PropTiger actively markets and sells more than 200 large-scale real estate projects across India, managing a high-velocity lead pipeline generated from multiple digital and offline sources.
The Challenge
The problem MonkSpaces.Ai was brought in to solve
PropTiger generates upwards of 10,000 inbound leads every month. The challenge was not lead volume - it was execution at that volume.
Speed-to-lead gap
Leads arrived around the clock, including evenings and weekends when the sales team was unavailable. A significant portion of leads were never contacted at the right moment.
Follow-up inconsistency
Sales representatives frequently missed scheduled callbacks. Leads who asked to be called at a specific time were either forgotten, not logged in the CRM, or contacted once and lost when the callback was not answered.
Portfolio complexity
With more than 200 active projects across India, qualifying and matching a lead to the right property required deep knowledge that individual sales representatives could not consistently deliver.
The Solution
How MonkSpaces.Ai deployed the AI workforce
MonkSpaces.Ai deployed a voice and WhatsApp AI workforce to handle the full inbound lead qualification and nurturing workflow for PropTiger.
CRM integration
The AI integrated directly with PropTiger's existing CRM to automate lead ingestion and push qualified outcomes back in real time - ensuring nothing fell through the cracks.
Full portfolio training
The AI was trained on all 200+ active projects - pricing, configurations, locations, and project-specific nuances - enabling accurate property matching in live conversations.
Sales process alignment
PropTiger had a defined methodology for lead activation and nurturing. The AI was configured to follow this process precisely, ensuring the conversation experience matched the brand standard.
24/7 execution
The AI handled all inbound leads across voice and WhatsApp continuously, eliminating response delays caused by business hours, team capacity, or weekend coverage gaps.
The Outcome
Measurable results from AI execution
Following deployment of the MonkSpaces.Ai workforce:
99% of inbound leads were contacted within 3 minutes of entering the CRM - regardless of time of day or day of week.
22% increase in lead-to-site-visit conversion, driven by consistent qualification and follow-up execution.
35% reduction in cost per site visit, reflecting the efficiency gain from AI-driven lead activation.
We are really impressed with MonkSpaces.Ai and their AI solution. We are able to serve buyers quickly and efficiently.
Hunny Juneja
Business Head, PropTiger
See what happens
when AI runs execution.
If your teams are stretched by noise, the problem is not intent. It is execution at scale. Let's fix it today.